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Go to the shop#Frequently asked questions
Get detailed answers to frequently asked questions about Woojay electric scooters and e-bikes, including features, maintenance, and troubleshooting tips.
What types of products does Woojay manufacture?
Woojay specializes in the design, production, sales, and service of electric scooters and e-bikes, offering a wide range of innovative and eco-friendly transportation solutions.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
Where is Woojay located?
Woojay is located in Taizhou, Zhejiang Province, China. Our state-of-the-art manufacturing facility is strategically positioned near Ningbo and Shanghai ports, facilitating efficient logistics and rapid shipment to global markets.
How can I purchase Woojay’s products?
Woojay’s products are available through our network of distributors and retailers in over 20 countries worldwide. You can also visit our website to find more information on how to purchase our products.
Does Woojay offer after-sales service?
Yes, Woojay prides itself on providing exceptional after-sales service. Our dedicated customer support team is always ready to assist with any inquiries or issues, ensuring a seamless and satisfactory experience for our clients.
What are Woojay’s core values?
Woojay’s core values are integrity, innovation, responsibility, and excellence. These values guide everything we do, fostering a culture of trust and accountability within our company and in our relationships with customers and partners.
Are Woojay’s products eco-friendly?
Yes, Woojay is committed to revolutionizing urban mobility with eco-friendly transportation solutions. Our electric scooters and e-bikes are designed to reduce carbon emissions and promote sustainable living.
Does Woojay offer customization options for its products?
Woojay provides some customization options for our products to meet the specific needs and preferences of our customers. Please reach out to our sales team to discuss customization possibilities.
